Telecoms Provisioning Support – Telecoms, Customer facing – Edinburgh

Telecoms, Customer Facing

Job Description

Telecoms, Provisioning, Mobile Telecoms, Customer Support, Help Desk, Service Desk, Telephony.

We have a great permanent opportunity to work in Central Edinburgh.

Ideally with a good level of education, and excellent interpersonal skills essential; we have been asked to find a bright capable individual to join a talented team as part of a globally successful software company!

It is essential that you have some experience around one of the following (preferably more):-

  • Telecoms
  • Mobile Telephony
  • Telephony systems
  • Telecoms billings

Your experience is likely to have been gained in a customer support / help desk or telecoms company.

The role will involve providing telecoms support and problem resolution over the phone to a broad range of business customers (not individuals) so any experience around working to Service Level Agreements, KPI’s or ITIL a bonus.

Permanent position only, this is not working in a phone shop but working with corporate customers.

If you want a new challenge and feel you tick the boxes, then please email a CV to Roger at Jump IT ASAP.

Quick CV turnaround promised

 

 

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Apply By Telephone

Call: Roger Wood
Tel: 07855 521 353